Refund Policy

At Framework Clothing, we strive to provide high-quality products and ensure customer satisfaction. However, if you receive a product that is defective, misprinted, or damaged, we are here to help.

Conditions for Refund

We accept returns and offer refunds or replacements for items that meet the following criteria:

• Bad Quality: The product received is of unacceptable quality.
• Misprints: The product has printing errors or defects.
• Damaged Upon Receipt: The product is damaged upon delivery.

To be eligible for a refund or replacement, please ensure that:

• You contact us within 30 days of your purchase date.
• You provide evidence of the defect, misprint, or damage. This may include photos or videos clearly showing the issue.

How to Request a Refund

1. Contact Us: Email us at ethan@frameworkclothing.com within 30 days of your purchase date.
2. Provide Evidence: Attach photos or videos of the defective, misprinted, or damaged item. Please include your order number and a brief description of the issue.
3. Review: Our team will review your request and evidence. If your claim is approved, we will process your refund or replacement promptly.

Non-Returnable Items

Please note that we do not accept returns or offer refunds for items that do not meet the criteria mentioned above. This includes items that are not defective, misprinted, or damaged upon receipt.

Contact Information

For any questions or concerns regarding our refund policy, please contact us at ethan@frameworkclothing.com. We are here to assist you and ensure your shopping experience with Framework Clothing is satisfactory.